We balance the needs of our clients. Some wish to simply remove their cataracts, others to remove their cataracts and fix any refractive errors. For the former group of clients, they need cost-effective and efficient visual rehabilitation. Our approach to cataract surgery is just to do what the patient wants whenever clinically possible. There is no hard sell or excessive charges.
If the client would also like to fix other, non-cataract related vision issues, with our high-end, premium technology, we can achieve this. But at the end of the day, we believe that our clients’ wishes and needs come front and center. This makes us different from other eye centers who may push and shove clients toward procedures which are not strictly necessary.
Many clients are on Medicare and on a fixed income. They simply cannot afford to get the newest technology implants or the latest refractive cataract procedures. Patients often come to us from other practices where they have been subjected to hard-sell tactics. These people feel bad that they cannot afford more expensive refractive-type cataract surgery.
Here, we don’t push. If all a client wants is a bread-and-butter surgery, that’s what we offer them.
The other thing that sets us apart is that we’ve got great bedside manner, if we do say so ourselves! In fact, we treat each and every patient like our very own parents!
We are not overly aggressive, but we certainly don’t like to let cataracts wait. We are inclined to fix cataracts as soon as they begin to cause visual problems. In some practices, they may let the patient’s cataracts linger and ripen for a long time. This makes cataracts more difficult to deal with. We prefer to be pro-active because we know that leaving cataracts for too long can lead to issues.
Cataracts can develop in spurts. The surgical challenge then increases in tandem with the cataracts’ growth. We want to get the client here before this reaches a critical level. For us, surgical efficiency means being timely.
Early cataract surgery can take just 10 minutes or less. Early surgery also means a swiftly recovery period. If a cataract is left for 20 years, for example, it becomes very hard and can take half an hour or more to remove. There’s also going to be a higher chance of complications and the healing time will reach two weeks or more. This is something all patients need to know before cataract surgery.
Furthermore, we don’t like being “in” an eye for half an hour because the potential for damage increases with exposure. Ideally, it’s best to spend five to ten minutes only during a cataract procedure. For the above reasons, it makes no sense to wait if a client has a legitimate cataract which can be removed without surgical difficulty.
We take cataracts very seriously so we try to be efficient and expeditious when it comes to surgery.